Responsible Gaming at PricedUp

At PricedUp Casino, we are deeply committed to promoting safe and responsible gambling for all our players. We believe that gambling should be an enjoyable form of entertainment — and we take our duty of care seriously. Our responsible gaming framework is built around the principle that every player deserves access to the tools, information and support they need to stay in control. If you ever feel that your gambling is becoming a problem, we encourage you to use the resources and safeguards we have in place.

Our Commitment to Player Safety

Here at PricedUp Casino, we operate under a licence issued by the Great Britain Gambling Commission — licence number 001776 (full licence reference 001776-R-103193-014). This means we are held to the highest standards of player protection in the UK. We also participate in GamProtect, the industry-led scheme that securely shares risk indicators between licensed operators, helping to identify and protect vulnerable players across the industry.

Our PricedUp platform is accessible to UK residents only, and we strictly enforce our minimum age policy. You must be 18 or over to register and play. We verify age automatically on your first deposit, and we may request additional documentation at any time to confirm eligibility. Protecting young and vulnerable people is at the core of everything we do.

Setting Your Own Limits

At PricedUp Casino, we provide a range of tools that allow you to manage your gambling activity and keep it within boundaries that you feel comfortable with. We encourage every player to set limits proactively — not just when a problem arises.

Deposit Limits

We allow you to set daily, weekly or monthly deposit limits on your account. Once a limit is set, it takes effect immediately. If you wish to increase your limit, a cooling-off period applies before the change is activated. Reductions take effect right away.

Wagering and Loss Limits

Through our PricedUp Casino account settings, you can control how much you wager or lose within a set time period. These tools are designed to help you stay on budget and avoid chasing losses.

Session Time Limits and Reality Checks

We offer session time limit controls and reality check reminders, which notify you of how long you have been playing. These prompts are a simple but effective way to keep track of your time and stay grounded.

Cooling-Off Periods

If you feel you need a short break from gambling, we offer cooling-off periods that temporarily restrict your account. During this time, you will not be able to place bets or access casino games. This option is available quickly and easily through your account settings or by contacting our team.

Self-Exclusion

We take self-exclusion extremely seriously at Priced Up Casino. If you feel you need to stop gambling entirely, we offer self-exclusion periods of 6 months, 1, 2, 3, 4 or 5 years. Self-exclusion cannot be reversed under any circumstances once activated. We will stop all marketing communications within 48 hours of your request.

Upon self-exclusion, your remaining balance will be refunded to you. Any balance under £1 will be donated to a registered gambling charity. If a duplicate account is opened in an attempt to circumvent self-exclusion, all bets placed on that account will be voided and deposits forfeited to charity. When your self-exclusion period expires, returning to the PricedUp platform requires a mandatory telephone call with our Player Safety Team, followed by a mandatory 24-hour cooling-off period before access is restored.

GAMSTOP — National Self-Exclusion

We participate fully in GAMSTOP, the free national self-exclusion scheme for UK players. Registering with GAMSTOP allows you to exclude yourself from all UKGC-licensed gambling sites simultaneously. We strongly recommend this if you need broader protection beyond our own tools. You can register at gamstop.co.uk.

Recognising Problem Gambling

Here at PricedUp Bet, we want to help you identify the warning signs of problematic gambling before they escalate. Please consider whether any of the following apply to you:

  • You spend more money or time gambling than you originally intended
  • You gamble to escape stress, anxiety or other emotional difficulties
  • You chase your losses by placing more bets to try to recover money
  • You borrow money or sell possessions to fund gambling
  • Gambling has negatively affected your relationships, work or finances
  • You feel anxious, irritable or restless when you are not gambling
  • You hide your gambling activity from friends or family

If any of these signs feel familiar, we strongly encourage you to reach out to a support organisation or use the self-exclusion tools available on your PricedUp account.

Support Organisations

Our PricedUp Casino team is here to help, but we also signpost players to independent professional support services. If you are concerned about your gambling, please contact one of the following organisations:

  • GamCare — freephone 0808 8020 133, available 24/7, or visit gamcare.org.uk. GamCare provides free information, support and counselling for problem gamblers in the UK.
  • Gamblers Anonymous — a peer support community for people dealing with gambling addiction. Visit gamblersanonymous.org.uk.
  • BeGambleAware — visit begambleaware.org for resources, tools and a confidential helpline.
  • Gordon Moody — residential and digital treatment programmes for those with serious gambling disorders. Visit gordonmoody.org.uk.
  • Gambling Therapy — a global service offering free online support. Visit gamblingtherapy.org.

Protecting Minors

At Priced Up Casino, we do not permit anyone under the age of 18 to register or play. We verify age automatically on first deposit and may request further documentation at any point. We strongly recommend that parents and guardians use parental control software to prevent underage access to gambling websites. Tools such as Net Nanny, Gamban and Cybersitter can help block gambling content on shared or family devices.

Contacting Our Player Safety Team

Our PricedUp Bet responsible gaming support is available around the clock. If you have concerns about your gambling behaviour or wish to activate any of the tools described on this page, please contact us through the following channels:

  • Live Chat: available 24/7 directly on our website and app
  • Email: customerservice@pricedup.bet
  • Compliance and safeguarding: compliance@pricedup.bet

We are here to help. Gambling should always be fun — and at PricedUp Casino, we are committed to keeping it that way. New players can also explore our PricedUp Casino bonus offers, and getting started is straightforward with the quick PricedUp Casino sign up process. Please play responsibly.